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Family Works Service Evaluation Form
Family Works Service Evaluation Form
Name of Family Works staff you saw
The service you used
How did you hear about our service?
Advertising
Word of mouth
Signage
Through a referral form
Other
Your service was easy for me to access
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
I was satisfied with my relationship with my worker
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Your staff helped me meet my goals
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Together we helped improve my relationships
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Who with?
Family/whanau
Others
Your staff helped me learn useful new skills and strategies
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Your staff were accepting and supportive of our cultural needs
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Which part of the service did you find most helpful?
What do you think we could do to improve, or add to, our service?
Would you recommend our service to others?
Yes
No
Maybe
Because
Rate your overall satisfaction of our service
Strongly disagree
Disagree
No opinion
Agree
Strongly agree
Not applicable
Would you be happy for us to contact you in the future to provide further feedback for service improvement?
-- Please select an option ---
Yes
No
Any further comments
Please provide your contact details
Name
Address
Phone
Email
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Email
Name
Address
Phone