Take care, be kind
Cases of community transmission of COVID-19 in Auckland mean that our region is now at Alert Level 2. We’ve made some important changes to our workplaces and programs to protect our clients, residents and staff. Please get in touch with us on 03 4777 115 (PSO Reception) or 03 4777 116 (Family Works) if you have any questions or concerns, we are here to help! Please scroll down this page for more details about our current services.


Kia Ora Koutou, Talofa Lava, Kia Orana, Malo e lelei,

This is how we are working with you at Alert Level 2.

Family Works

  • Our Family Works locations are open, and are practicing social distancing, as well as hand and cough hygiene
  • Face to face appointments are available
  • Volunteers are attending, if they wish to and are in good health
  • The foodbank and group programs are continuing for the time being
  • Help available includes accessing food, and low interest and no interest loans


To protect our Enliven residents and staff, we have some special protocols in place:

  • At Alert Level 2, as always, visitors should NOT visit if they are in any way unwell
  • Hand hygiene remains CRITICAL – please wash or sanitise your hands frequently and cough/sneeze into elbows
  • All visitors must wear a mask and enter through the designated entrance. We encourage you to bring your own mask, but Enliven homes can supply a mask to visitors who need one
  • Currently, residents can receive one visitor per visit and for a maximum of 30 minutes (some exceptions can be made, by arrangement with the relevant Enliven Manager)
  • Children under 12 are not encouraged to visit at this time – as it can be difficult for them to follow strict hygiene and mask-wearing measures
  • Visits must take place within designated visiting hours. Please get in touch with your Enliven home to find out the hours they have designated for visiting

Thank you for your understanding and cooperation!


  • Our Shops are open, but social distancing, hand and cough hygiene must be practiced
  • Volunteers are attending, if they wish to and are in good health


If you have an immediate concern about your mental health or that of someone you care about, remember you can call or text the government funded free and confidential counselling service on 1737 at any time (day or night) to speak to a trained counsellor.


Presbyterian Support Otago works for a fair, just and caring community.

Kaihapai Perehipitīriana o Otakou i mahi ai mo te tika me te hapori e manaaki ana