Meet Bex, volunteer at St Andrews care home

We’re incredibly lucky to have volunteers who bring warmth, joy, and genuine connection to our residents. Introducing Bex Lawrence, one of our amazing volunteers at St Andrews care home.

Q. When did you first get involved in volunteering, and what inspired you to volunteer?

I started volunteering in November 2023. For many years, I worked as a ward receptionist at Dunedin Hospital – a role I loved. After facing some serious health challenges, I had to step away and focus on myself and my recovery.

Once I regained strength, I found myself wondering what direction to take. Aged care was new to me, but it had always interested me. When the opportunity to volunteer at St Andrews came up, I saw it as a chance to explore something different.

I wasn’t sure what to expect at first, but I quickly discovered how special this environment is. The warmth, the stories, the laughter, and the deep appreciation from residents have made this experience incredibly meaningful. What started as a “let’s see how this goes” has turned into something I feel genuinely connected to – and I am so grateful for the joy it has brought into my life.

Q. What do you enjoy most about what you do?

I’ve always been bubbly and upbeat, so volunteering as an activities assistant felt like a perfect fit. I love connecting with people and bringing light into their day. Even small gestures – a smile, a silly dance, a kind word – can make a real difference.

Working with Lisa, our incredible activities coordinator, has been a joy. Her creativity and compassion inspire me daily. Together, we plan fun and engaging activities – from crafts and baking to pamper afternoons, singing, dancing, and even our own Olympics!

Q. What’s one of your favourite memories or experiences?

There are honestly so many special and funny moments to name, but a few stand out. One that always makes me laugh was during one of our cooking afternoons – we were all set to bake a lovely batch of muffins, but somehow, we ended up using margarine instead of butter. Let’s just say, the result was less than ideal... the muffins came out absolutely rock hard! But instead of disappointment, the residents burst into the most contagious laughter. It echoed through the room and went on and on – everyone was in stitches.

And of course, there is housie – our version of bingo – where the competition for chocolate fish is fierce! You would think they were playing for gold medals with the way the excitement builds. The determination, the cheer when someone wins, and the good-natured teasing among the residents make it such a fun and lively experience every time.

Q. How does volunteering contribute to your world, and what do you hope the residents gain?

Volunteering has given me purpose and joy. Seeing residents light up when they see me is incredibly touching. If I’ve made even one person smile, I go home with a full heart.

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