Volunteer Voice

Helen Humphrey, with help from Glenys Cowie, have been operating the mobile trolley shop at Ross Home, helping residents to have access to all their favourite little treats! Now that she is retiring, Helen has shared a bit about herself and Glenys and how they got involved in volunteering.

Thank you Helen and Glenys for your dedication in volunteering. We wish you both all the best!

How long have you been volunteering and what do you do?

At Ross Home for about 13 years, mainly operating the Mobile Shop each Thursday.

How did you get involved?

A former Ross Home staff member suggested I occupy some of my time following my retirement from work. Initially it was operating the Mobile Shop and that led to other areas. At the start I did the selling on my own and was later assisted for many years. Glenys joined me six years ago. At first I needed a map to get myself around the units without getting lost!

What are the most popular items?

Chocolate is a big favourite with a divide between the followers of Cadbury and Whittaker’s, followed by potato chips.

Glenys and I also supply the shop with a range of small gifts and baby/toddler knitting. The items are all donated and any sales monies go to charity each year. We have usually been able to donate about $300 per year.

Any key moments or memories you’ll cherish?

I will always remember one particular resident who was nearing 103 years old. She wished to purchase a new shower cap. When I told her the price was $2, her response was that she thought it rather expensive as she wouldn’t get the wear out of it! Just delightful.

What are you going to do with your time when you finish?

My main focus will be on supporting my grandchildren – covering for after school care, teacher only days, and school holidays etc. I also have elderly relatives who require support with their daily lives. Glenys is involved in many other activities like Marching, Line Dancing and Leisure Marching that occupy her time.

What will you miss most about Ross Home?

Undoubtedly the residents. They are very interesting to interact with, getting to know them, their likes and dislikes, their opinions and life experiences. We have enjoyed being a listening ear for them.

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